Virtusa hosts leadership from British insurer CFC to unveil digital service hub in Sri Lanka

Virtusa Corporation, in partnership with CFC, a pioneer in insurance solutions for emerging risk and market leader in cyber, opened the doors to CFC’s digital services hub in Colombo on Thursday.

The opening ceremony was attended by senior leadership from CFC and Virtusa including Matthew Glenville, Chief Operations Officer at CFC, Venkatesan Vijayaraghavan, COO of Virtusa Corporation, Atul Gupta, Managing Director, UK & Ireland for Virtusa, Denver De Zylva and Shehan Warusavithana, Senior Vice Presidents and Joint Country Heads (Sri Lanka).

The newly opened global services hub underscores the strategic importance of Sri Lanka in the global delivery network of Virtusa which spans 50+ locations across 26 countries.

The new hub can  seat up to 200 people and will focus on operational excellence, 24/7 global support and digital customer engagement. This will enable CFC to augment existing teams and be better positioned to deliver faster, more personalized, and future-ready services to its global customer base.

“Our relationship with CFC is built on a shared commitment to innovation and transformation. The opening of this new Global Services Hub in Colombo is a natural extension of that partnership, bringing together CFC’s forward-looking vision for the insurance industry with Virtusa’s proven digital engineering and delivery capabilities,” commented Atul Gupta, Managing Director, UK & Ireland for Virtusa Corporation.

Virtusa has maintained a strong presence in Sri Lanka for nearly three decades and is today one of the country’s largest technology companies. This heritage, combined with its engineering excellence and global reputation for digital transformation, makes Virtusa a trusted partner for enterprises like CFC that are looking to scale new digital capabilities.

Matthew Glenville, Chief Operations Officer at CFC, commented, “The opening of our global services hub in Colombo marks an exciting milestone in CFC’s growth journey, supporting the evolution of our operating model to deliver on our global ambitions  We’ve been deeply impressed by the innovation capability and quality of talent Virtusa has presented us in Sri Lanka, and the strategic advantages the country offers as a delivery destination. This new hub will play a pivotal role in scaling our digital-first capabilities, enabling us to deliver smarter, faster service to our customers around the world.”  The event concluded with both organizations reaffirming their commitment to driving innovation, collaboration, and sustainable growth through the Colombo hub. For Sri Lanka, the launch reinforces the nation’s growing reputation as a trusted destination for global capability centers and accelerates its integration into the international digital economy. For CFC and Virtusa, it marks the beginning of an ambitious chapter focused on talent, technology, and transformation.

Venkatesan Vijayaraghavan, Chief Operating Officer of Virtusa Corporation, delivered the concluding remarks at the event, stating, “we are delighted to celebrate the official opening of the CFC Global Services Hub in Colombo. This partnership reflects not only the confidence global enterprises place in Virtusa as a technology partner, but also in Sri Lanka’s exceptional talent and innovation ecosystem. At Virtusa, we are proud to bring together CFC’s vision for future-ready insurance with our engineering and AI expertise. Together, we are creating a hub that not only delivers next generation digital solutions for the global market but also contributes to Sri Lanka’s digital economy ambitions by generating meaningful opportunities for local professionals.”